Privacy Policy

This privacy notice tells you what to expect us to do with your personal information.

Our contact details:

Trades Desk Ltd t/a TD Medical

Telephone: 01442 508 999

Email: info@tdmedical.co.uk

31 Gravel Hill Terrace, Hemel Hempstead, Hertfordshire HP1 1RJ

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

Names
Addresses
Email Address and Contact Telephone Numbers

We collect or use the following information to comply with legal requirements:

Health and safety information, when required.

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

Consent

Legal obligation

Our lawful bases for collecting or using personal information for legal requirements are:

Consent
Contract

Where we get personal information from

People directly
Health care providers
How long we keep information

We will only collect data that is relevant to the matter we are processing and it is kept for a retention period of three years, in the matter of contract work this timeframe may vary depending on the data source.

Who we share information with

Other organisations

Health care providers, only if and when it is applicable

Security measures

We shall ensure that all information that you provide to us is at all times kept secure using appropriate technical and organisational measures.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we have used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

Helpline number: 0303 123 1113

Website: www.ico.org.uk/make-a-complaint